Frequently Asked Questions

For product specifications and information on pricing and accessoryavailability
Please refer to http://www.casio.com/be300

General

What is the difference between PocketPC and Pocket Manager?
Although both utilize the Windows CE 3.0 Operating System, The Pocket Manager is a Casio designed user interface with Casio designed applications.

Does the BE-300 have PocketWord or PocketExcel?
No, those applications can only be found in PocketPC operating systems, however, you can view your existing files using Quick View Plus (Included with the BE-300). A spreadsheet program is currently available through Casio’s software store located at the following URL: http://cassiopeia.software.casio.com/

The BE-300 will run applications only designed for the Pocket Manager Platform. For a partial listing of applications written for the BE-300 please visit our CASIO SOFTWARE STORE

Can PocketPC software be installed on the BE-300

In most cases, PocketPC software will have to be ported (recompiled) to work on the BE-300. Fortunately, this is usually a simple process and many makers of PDA software are currently porting their most popular titles to the BE-300

What is the difference between PC Connect and ActiveSync?
I have been using ActiveSync on Pocket PCs / Palm size PCs up to now.

Is it possible to use ActiveSync?
BE-300 applications are designed to connect using PC Connect.
PC Connect must be used to synchronize the BE-300 with a PC and or install applications from a PC.
However, ActiveSync can be used when developing applications with embedded Visual C++.

Which third party software applications are supported by the BE-300?
The following website represents only a portion of the available software applications for the Casio BE-300, http://cassiopeia.software.casio.com/

Which media formats are supported by the BE-300?
The following file formats are supported under the corresponding applications.*

Format	Application
.Bmp	Photo Viewer
.Gif	Photo Viewer
.Jpeg	Photo Viewer
.Png	Photo Viewer
.Mp3	Music Player
.Wav
.Cmf	Movie Player
.Txt	Notes
.Htm	Internet
.Html	Internet
.Url	Internet
.Doc	Quick View Plus
.Xls	Quick View Plus
.Ppt	Quick View Plus

*Files can be viewed but not edited, with the exception of .txt files.

I have transferred images onto my BE-300, yet when I try to view them using Photo Viewer, only some appear.
Most likely, the images you cannot see have a resolution higher than 640X480. In order to view images in Photo Viewer, images must be in one of the following formats: JPEG (*.jpeg, *.jpg) / BMP (*.bmp) / GIF (*.gif) / PNG (*.png). Secondly, these images can reach a maximum resolution of 640X480. Larger images cannot be viewed in Photo Viewer, however, can be viewed using Quick View Plus.

How can I transfer files (photos, MP3 files, Word/Excel documents, etc.) from my PC to the BE-300?
You can transfer files from your PC to the BE-300 using folder synchronization. The procedure to set up folder synchronization is described in the PC Connect help file. After opening the help file, click the Contents tab, then double-click "Folder Synchronization," then double-click "Folder Synchronization steps" to view the procedure.

Is the IBM Microdrive compatible with the BE-300?
Yes. We do recommend that you download the BE300update.zip from the following download page to ensure best performance. http://www.casio.com/support/

What should I do when Auto Power Off seems to have become disabled after using the Web browser?
Resetting the CASSIOPEIA and then turning power off and then back on again should correct the problem. The system registry has a setting that disables Auto Power Off (APO) while data communication is in progress. During a dial up or other type of connection, the normal system application controls APO. If an error or a termination if the connection while you are Web browsing, however, can interfere with proper APO control. Resetting the CASSIOPEIA and turning it off and back on again corrects the problem.

What is MyCasio?
MyCasio is the first PDA service that will offer specially created rich media content and customized services to meet both your business and personal needs. This new service provides a one-stop shop for finding and accessing quality content exclusively for CASSIOPEIA handheld devices. The service will be available Fall 2001on www.mycasio.com.

Where can I learn more about the Casio BE-300?
Read the following product reviews:

Pocket PC Magazine
http://www.pocketpcmag.com/Nov01/BE300.asp
Electronic Engineering Times – “The Technology site for Engineers and Technical Managers”
http://www.eetimes.com/story/OEG20010628S0086
Chris De Herrera's Windows CE Website
“Home of the most complete set of FAQs on Windows CE anywhere!”
http://www.cewindows.net/wce/30/other/be-300.htm

Upgrades

Windows CE.NET FAQ:
Information about Windows CE.NET Upgrade
Casio CASSIOPEIA Pocket Manager BE-300
January 2002

Q: What is the difference between Windows CE NET (CE 4.0) and CE 3.0 in general?
Please note: Not all Windows CE.NET features will be included on the BE-300 Upgrade.
A: The differences between Win CE 3.0 and CE 4.0 are:

Wireless card driver : 802.11 / Bluetooth
Pocket Internet Explorer
User Interface: Graphical UI / Customize UI
Download font from memory except RAM
WMA

Contact Microsoft for more information about the new Windows CE.NET software

Q: What applications will be upgradeable to CASSIOPEIA Pocket Manager BE-300 ?
A: Pocket Internet Explorer / WMA

Q: Why are not all the Windows CE.Net applications being supported in the BE-300?
A: Due to the memory requirement of the new Windows CE.NET, we have chosen to support the two most requested applications mentioned above.

Q: What model will be upgradeable to Windows CE.NET ?
A: CASSIOPEIA Pocket Manager BE-300

Q: When will the upgrade kit be available ?
A: April, 2002

Q: How do you get the upgrade kit?
A: You will get it by calling Casio Inc. special order department at 888-805-9830 or you can purchase it from the Casio Inc. website for mail order. (NOTE: Not available as a download)

Q: How much is the upgrade kit?
A: $29.00

Q: Will current applications and peripherals developed for the BE-300 with WinCE 3.0
work on the device when WinCE.NET is installed ?
A: Yes, however for 3rd party ISV applications and IHV peripherals developed for the BE-300, we recommend checking with the developer to see if they have tested their products on the new Windows CE.NET platform for the BE-300.

Q: What file formats are supported with Windows Media Player?
A: We will support WMA and MP3.

Q: Where will Pocket IE and WMA player be installed?
A: Pocket IE and WMA will be installed in Flash ROM.

Q: Will this be the OS area or the program area?
A: Some parts are in the OS and other parts in the program area.

In case of program area:

Q: What is the memory size of the Windows CE.NET upgrade?
A: We are still evaluating the upgrade memory size and will announce it soon.

Q: How can I check my BE-300 to see if its already been upgraded to the new Windows CE.NET?
A: You can see the OS version listed on the Top Menu under the Edit feature.

Q: Can I use WMA files stored on a CF card?
A: Yes, Casio is planning to support this feature.